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A case study of formal training of the front desk agent in Rochester, Monroe County, New York /

Thesis (M.S.)--Rochester Institute of Technology, 1991. / Typescript. Includes bibliographical references (leaves 86-93).

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/33426374
Date January 1991
CreatorsHarley, Nicole Marisa.
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish
SourceOnline version of thesis

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