This item is not the definitive copy. Please use the following citation when referencing this material: Dillon, A. (2001) Usability evaluation. In W. Karwowski (ed.) Encyclopedia of Human Factors and Ergonomics, London: Taylor and Francis.
Introduction: Usability is a measure of interface quality that refers to the effectiveness, efficiency and satisfaction with which users can perform tasks with a tool. Evaluating usability is now considered an essential part of the system development process and a variety of methods and have been developed to support the human factors professional in this work.
| Identifer | oai:union.ndltd.org:arizona.edu/oai:arizona.openrepository.com:10150/105344 |
| Date | January 2001 |
| Creators | Dillon, Andrew |
| Contributors | Karwowski, Waldemar |
| Publisher | London: Taylor and Francis |
| Source Sets | University of Arizona |
| Language | English |
| Detected Language | English |
| Type | Book Chapter |
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