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Nursing students' experiences and responses to faculty incivility: a grounded theory approach

Indiana University-Purdue University Indianapolis (IUPUI) / In nursing education, faculty incivility toward students is a serious issue that
affects the quality of nursing programs and is a precursor to incivility in the nursing
workforce. Recent studies demonstrate that more nursing faculty members than
previously thought engage in uncivil behaviors toward students. Faculty incivility can be
distressing to nursing students and negatively impact learning environments, student
learning, and perhaps patient outcomes. Little is known, however, about how students
perceive experiences of faculty incivility and how these experiences unfold. The purpose
of this grounded theory study was to develop a theoretical framework that describes how
incidents of faculty incivility toward traditional Bachelor of Science in Nursing (BSN)
students unfold. Thirty traditional BSN students from the National Student Nurses
Association who had experienced faculty incivility participated in a semi-structured
interview. Analysis of the participants’ narratives was done in two phases. In Study Part
1, content analytic procedures were used to develop a typology that describes six types of
faculty incivility that were labeled as follows: judging or labeling students, impeding
student progress, picking on students, putting students on the spot, withholding
instruction, and forcing students into no-win situations. In Study Part 2, constant
comparison analysis was conducted. Segments of data were coded, similar codes were
grouped into categories, the dimensions of the categories were determined, and the
categories were organized into the final framework. The framework depicts a three-stage
process with a focus on strategies students use to manage faculty incivility. The strategies were labelled as followed: seeking help from other professors, commiserating with peers,
going up “the chain of command,” keeping one’s “head down,” getting professional help,
and giving oneself a “pep-talk.” The findings provide a foundation for the development
of programs to reduce faculty incivility in BSN programs and to help students manage it
when it occurs.

Identiferoai:union.ndltd.org:IUPUI/oai:scholarworks.iupui.edu:1805/11643
Date26 August 2016
CreatorsHoltz, Heidi Kathleen
ContributorsRawl, Susan, Draucker, Claire Burke, McNelis, Angela M., Ironside, Pamela M.
Source SetsIndiana University-Purdue University Indianapolis
Languageen_US
Detected LanguageEnglish
TypeDissertation

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