Taiwan Railway Administration Bureau (TRAB) is a public transportation service unit; it has obtained the monopoly of Taiwan railway transportation business. Recently because of the policy of going private for most of the national business, the employee turn over rate is high, new employees who intend to resign from the company is increasing. Many competent employees left and caused big damage to the company, and many works can not be accomplished smoothly, how to build up a pleasant atmosphere and inspire the employees potential, increase their job satisfaction, reduce the turnover rate, in order to bring the maximum benefits for the organization becomes the most critical issues.
This research is focused on the employees at Taiwan Railway Administration Bureau, their work attitude and the overview of the resignation inclination. The target groups are the employees at the head office and the engineering department, and the researcher chose the random selected people to fill in the questionnaires and test there opinions.
This research covers 400 copies of questions, through the process of going private, the researcher intends to see the result of different people¡¦s personal attributes toward job involvement, job satisfaction, resignation inclination, etc. and try to get the variables and the result of the research:
1.Different employees¡¦ attitudes in TRAB with different personal attributes variables, they have significant difference in each dimension of job involvement, job satisfaction, and resignation inclination.
2.TRAB employees¡¦ attitudes with different degree of job involvement have the significant influence to resignation inclination.
3.TRAB employees¡¦ attitudes with different degree of job satisfaction have the significant influence to resignation inclination.
4.TRAB employees¡¦ attitudes that have the interrelation between job involvement in each dimension and personal attributes variables have the significant influence to resignation inclination.
5.TRAB employees¡¦ attitudes that have the interrelation between job satisfaction in each dimension and personal attributes variables and have the significant influence to resignation inclination.
6.TRAB employees¡¦ attitudes toward job involvement have significant positive co-relation to job satisfaction.
According to the result of the research, this research are covered with the following suggestions to TRAB :
1.Set up fair and reasonable diversified performance evaluation and promotion system.
2.Increase feedback programs to the best performed employees, give them the opportunities to think and decide.
3.Set up the retention plan.
4.For the employees that have higher education or have higher position, the company should design more challenging, diversified, self-controlled jobs, and they have more opportunities to use different skills to complete various jobs, in order to increase the sense of job satisfaction.
5.Reinforce the employees¡¦ cohesiveness, reduce the resignation inclination.
The suggestions to the following researchers:
There are many factors that influence an employee to resign; this research is only focused on job satisfaction, job involvement and personal attributes variables, other variables such as organization climate, culture, leadership behaviors etc. have not been researched.
This research suggests that the following researchers can concentrate on the resignation inclination in many other cases, and analyze with multiple variables.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0817102-141249 |
| Date | 17 August 2002 |
| Creators | Chen, Hung-kuang |
| Contributors | Bih-Shiaw Jaw, Chin-Ming Ho, Fang Wan |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0817102-141249 |
| Rights | unrestricted, Copyright information available at source archive |
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