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Critical Factors of KMS adoption: An Empirical Study

As a result of tough competition in the marketplace and the shift form a resource-based economy to a knowledge-based economy, companies are looking more and more at gaining competitive advantage through managing and maximizing their most valuable asset ¡V knowledge. In line with the increasing need to manage knowledge systems (KMS), which involve the application of IT systems and other organizational resources to manage knowledge strategically, are growing in popularity. Given the fact that it is not difficult to find applications relevant to KMS in organizations, the topic of KMS has not been well explored by researchers and scholars. Besides, even among the limited literature on KMS, there is a scarcity of studies on the empirical perspective of KMS, especially in the area of adoption, which is an important issue of managerial capacity.
This research tries to address this gap by studying the adoption of KMS in Taiwanese organizations. Specifically, we want to find the significant factors of the KMS adoption. This study is based on innovative perspective combining with some important factors to mold an integrated model. Three dimensions are involved in, including: (1) Innovative characteristics of KMS: includes relative advantage, complexity, compatibility and cost of KMS (2) Organizational factors: includes IT infrastructure inside organization, employees¡¦ IS knowledge, management support, slack resources and business size (3) External factors: only includes competitive pressure. We try to find out whether there is something critical to adopt KMS.
An empirical survey methodology is applied to test the research model and hypotheses proposed in this study. Eight out of nine hypotheses are validated in our research model with Discriminant Analysis. The research result reveals that management support of a firm has the strongest discriminability; on the other hand, competitive pressure also affects the adoption of KMS of a firm strongly. In conclusion all the variables have discriminant power expect relative advantage.

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0911106-014941
Date11 September 2006
CreatorsLien, Bi-nien
ContributorsTung-ching Lin, Fan-hui Lin, Szu-yuan, Sun
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageCholon
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0911106-014941
Rightscampus_withheld, Copyright information available at source archive

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