This paper describes the measurement-based software maintenance process defined and implemented at Lockheed-Martin, Moorestown, NJ. The documented process includes extensive data collection, a tightly controlled but highly accessible database, data analysis techniques supported by software tools, and process assessment and improvement activities. The methods and techniques used are presented in a 'how to' fashion so that other organizations can leverage our efforts to define and implement a measurement-based process of their own. Our approach is an evolutionary one, rather than a revolutionary organizational upheaval. We describe the benefits gained from our process, including statistically validated metric results, and the subsequent process improvements implemented. This paper describes solutions to the 'real-world' issues faced by an organization which successfully implemented a measurement-based software maintenance process.
Identifer | oai:union.ndltd.org:ETSU/oai:dc.etsu.edu:etsu-works-15094 |
Date | 01 January 1996 |
Creators | Henry, Joel, Blasewitz, Robert, Kettinger, David |
Publisher | Digital Commons @ East Tennessee State University |
Source Sets | East Tennessee State University |
Detected Language | English |
Type | text |
Source | ETSU Faculty Works |
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