The aim of this thesis was to evaluate current approaches in the field of modern tools and technologies used in business. A secondary aim was to assess the level of their representation in practice and on the basis of their occurrence to gather recommendations with regard to their implementation in Czech companies. In the theoretical part, I outlined the importance of technological advances and modern technologies and emphasize their impact on the future of the company. Attention was focused on the creation, resource opportunities and allocation towards innovation and also on ways to support and fund them. The new generation technologies have also been mentioned and at the end of this work, I paid attention to modern approaches in the retail business. In the practical section I conducted research in five retail chain stores in the UK, Germany and the Czech Republic. Using statistical diagnostic methods I evaluated the resulting primary data revealing the extent of using modern technologies in the five monitored businesses. These methods then further helped me to classify the tracked subjects by success levels to reveal the ideal 'fictitious' company. The results of the case studies were general design guideline for action and the basis for the second part of the research. Like the analysed group of subjects, I conducted research at the retail chain Kaufland Czech Republic v.o.s.. I compared results of the research with values of the 'fictitious' company and from the resulting differences I have derived practical suggestions to improve each area. Key proposals that have been established through this study include: presentation of the subject in social networks, the introduction of online sales with the possibility to pick up goods at the store, installation of self-service checkouts, the use of NFC tags and electronic shelf price tags and increasing attractiveness of in-store communication by the use of interactive eye-catching displays and information channels. In conclusion the main points of the proposed solution would bring subject Kaufland cost savings and physical employee labor savings while improving awareness of the company in the eyes of target customers.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:187855 |
| Date | January 2015 |
| Creators | HIRSCH, Pavel |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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