This study aimed to investigate into knowledge sharing as a mechanism for managing knowledge in the City of Cape Town public libraries, Western Cape, South Africa. The study sought to achieve the following objectives: To find out the extent to which knowledge sharing takes place in the City of Cape Town public libraries; To establish how knowledge is shared between the less experienced and the more experienced librarians; To explore the influence of knowledge sharing on service delivery in the City of Cape Town public libraries; To identify and discuss the impediments to knowledge sharing the City of Cape Town public libraries; The findings of the study would provide insight useful in addressing the challenges that confront public libraries as far as knowledge sharing and is concerned. This study would assist to maintain the best practices of knowledge sharing in the City of Cape Town public libraries.This study would also help the City of Cape Town policy makers and library management to come up with knowledge‐sharing/ knowledge management intervention measures from an informed point of view.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:ufh/vital:29090 |
| Date | January 2015 |
| Creators | Tatana, Vuyokazi |
| Publisher | University of Fort Hare, Faculty of Social Sciences and Humanities |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis, Masters, Degree |
| Format | 192 leaves, pdf |
| Rights | University of Fort Hare |
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