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Řízení kvality - audit produktu z pohledu zákazníka / Management quality - The customer view of a product audit

This graduation theses deals with quality, quality control system, ISO rules and audit of product. Chosen firm is characterized in the practical part of the document, there is explanation of the implementation ISO rules in company. Then I occupy by creation of instruction: quality monitoring in the workroom. Other part of document deals with characteristic of monitored product parameters and using FMEA method. I get at product values of customer and I design methodics for finding customers satisfaction in the ending of document.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:46232
Date January 2008
CreatorsBUCHLOVIČOVÁ, Kateřina
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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