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Kvalita veřejných služeb / The Quality of Public Service

The aim of graduation theses is to show the application of public services quality methods in town Tabor. Thanks to controlled interview with secretary I wil find out the concrete methods using by the town to improve the quality of its services. Then I will try to explain the esence and benefit of this methods for choice office.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:10195
Date January 2007
CreatorsBartáková, Jana
ContributorsKrbová, Jana, Musil, Martin
PublisherVysoká škola ekonomická v Praze
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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