Abstract
Through depth interviews and qualitative research techniques with print media and
electronic media organizations, this study will discuss about job stressors of the employees
in News organizations. This study is also to explore the personal coping strategies of facing
work stress. And to the end will further unveil how media organizations assist journalists to
deal with work stress.
The result shows that the job stressors from media organizations contain three
categories: work factors, personal factors, and environment. It emphasizes how the variable
environments cause group members¡¦ physical and mental unrest and tension continuous
process. First one is ¡§work factors¡¨ and it contents include at least three elements. They are
the nature of work (time pressure, heavy workload, the work itself, working conditions,
fairness, and nervous), organizational factors (organizations¡¦ roles and structure, role
ambiguity, role conflict, and organizational climate and culture), and social relations at work
(work place relationships, lack of social support). The second category is "personal factors".
It includes individual itself, such as incentives, occupational health, and family, but career
development, for example, the chance of professional development. The last one is
"environment". This category includes economic and technological uncertainty and other
total 18 kinds¡¦ sources from three major sorts. Furthermore, the ¡§coping strategies¡¨ of facing
job pressure has five different types. Those types are classified as problem-centered,
emotion-centered, appraisal-centered, avoidance-centered, and religion-centered. They all
emphasize that organizations¡¦ members will use both the usable resources and experiences
along with self-awareness to determine how to solve or reduce their working pressures.
Moreover, journalists usually receive several kinds of assistance from media organizations to
deal with their work stresses. Usually, the employees will gain a long vacation after a period
of consecutive working days. They also receive social or emotional support through
communications, such as verbal encouragement, or informational support such as the class of
spiritual growth and development, etc.
Also, the research found which the interviewees using religion-centered strategies to
face their job stresses is a new discovery. This strategy has never been found in the reviewed
literatures, or previous relative studies. The researcher believes this discovery will help the
scholars engaging in the job stress-related follow-up studies as the basis for further research
III
and application.
In conclusion, based on the interviews, the researcher suggests that the media
organizations should extend the time of socialization procedure for freshmen. They also need
to provide appropriate equipments for their employees, and strengthen the social supports.
By this, the organizations will be able to prevent the journalists burning out, and improve
their working satisfaction in order to promote their commitment with the media
organizations.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0803110-180232 |
| Date | 03 August 2010 |
| Creators | Huang, Kuo-jen |
| Contributors | Mien-Yun Kuo, Peter Kang, Chingning Wang |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0803110-180232 |
| Rights | off_campus_withheld, Copyright information available at source archive |
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