This diploma thesis on the theme Improving quality of GSM Banking services for T-Mobile customers deals with detailed analysis of the selected product, which the T-Mobile company has been mediating to all it´s customers for years. This analysis resides in comparing of GSM Banking services with other mobile operators operating on the contemporary Czech market. My thesis contains general theoretical and concrete practical resources, which offer possibilities of improving and innovation of the present situation.
Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:221413 |
Date | January 2007 |
Creators | Bolehovská, Zuzana |
Contributors | Vališová, Hedvika, Zeman, Václav |
Publisher | Vysoké učení technické v Brně. Fakulta podnikatelská |
Source Sets | Czech ETDs |
Language | Czech |
Detected Language | English |
Type | info:eu-repo/semantics/masterThesis |
Rights | info:eu-repo/semantics/restrictedAccess |
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