This research report is focused to study of what influences of the service industry with the Educational Cooperative Suport System on employee¡¦s organizational commitment and trend of turnover.
1. What are influences of those interfering variances of characteristics (including
external control character and internal control character) as well as individual variance (e.g. gender and age) on employee¡¦s organizational commitment and trend of turnover?
2. What are influences of situational interaction on employee¡¦s organizational commitment and trend of turnover?
This research report is investigated within the scope of schools with 511 Model Educational Cooperative (including National Taipei Institute of business Technology, Jin Wen Institute of Technology, Van Nung Institute of Technology and Fortune Institute of Technology) and their students.
Based on the expediency sampling theory, 538 (equiv. To 59.8%) out of 900 copies of the Questionnaire sent to the above-mentioned four schools, were received. Deducted from those blank and/or incomplete ones, 226 copies are effective (42% to total replies and 25.1% to total issuance). It is found out that:
1.Main influence on those service industries with the Educational Cooperative Suport System:
The more pay supporting and career plan, the more organizational commitment (including recognition and centripetal force). The more pay supporting and technical training, the less trend of turnover.
2.Influence of those interfering variances of characteristics and individual variance:
Based on analysis of regression, it is verified that to those employees with low external control character, the more pay supporting and career plan, the more organizational commitment (including recognition and centripetal force). To those senior employees, the more pay supporting, the less trend of turnover.
3.Influences of situational interaction:
1.1 Recognition to the organization
1.1.1 With interaction of the ¡§Educational Cooperative Suport System¡¨ and ¡§external control character¡¨, it is appeared that negative impact on ¡§pay supporting¡¨ and ¡§external control character ¡¨ (b=¡Ð0.04, p<0.05).
1.1.2 With interaction of the ¡§Educational Cooperative Suport System¡¨ and ¡§internal control character¡¨, positive impact upon ¡§career plan¡¨ and ¡§internals control character¡¨ (b=0.03, p<0.1) were found out.
1.1.3 With interaction of the ¡§Educational Cooperative Suport System ¡¨ and ¡§internal control character¡¨, there was positive impact on ¡§pay supporting¡¨ and ¡§internal control character¡¨ (b=0.06, p<0.1).
1.2 Centripetal force to the organization:
With interaction of the ¡§Educational Cooperative Suport System¡¨ and ¡§internal control character¡¨, it is appeared that negative impact upon ¡§technical training¡¨ and ¡§internal control character¡¨ (b=-0.04, p<0.1).
1.3 Trend of resignation:
With interaction of the ¡§Educational Cooperative Suport System¡¨ and ¡§external control character¡¨, a negative impact on ¡§career plan¡¨ and ¡§internal control character¡¨ (b=-0.04, p<0.1) was found out.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0127102-160334 |
| Date | 27 January 2002 |
| Creators | Su, Hui-Ling |
| Contributors | Liang-Chih Huang, Bin-Shiaw Jaw, Chin-Ming Ho |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0127102-160334 |
| Rights | unrestricted, Copyright information available at source archive |
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