Abstract
In order to cut down the management expense, the government must initiatively reduce the contact hours with people. Owing to the declination of people¡¦s daily time available and the decrease of expecting counter services, it is demanded that the services provided by the government be more timesaving and convenient. People's accepting degree on network and computerized government, an invisible customer services, is therefore elevated. In response to Territory Bureau's computerization exercise, the Ministry of Interior has founded a group, "management and research group for Territory Bureau's computer network", to work on the program since 1980. The prevalence of mobile communication and the application of in-time internet network these years have led to establishment of Territory Bureau's computerized system and led to transformation of the Bureau's exercise from manpower to computer network service. It is already a trend to deal work via Internet. It is urgent that government promotes computerization to the Bureau of Territory to make it more flexible and agile in order to provide people with more integral, convenient and versatile services.
This study, from the users' viewpoint, explores the factors that influence the implement of Territory Bureau's computer network. The purpose is to understand the factors that influence the users and to provide further information for future expansion of the Bureau's program. Since the Territory Bureau's computer-network system is an innovative technology, the study of people's attitude and acceptation toward such technology is innovative as well. "Technology acceptance model" is the theoretical background in this study that explains users' behavioral intention in adopting the Territory Bureau's network information. By applying the theory of "diffusion of innovation", the influences of "relative advantage", "compatibility" and "complexity" for using the above system is investigated and discussed. Statistical questionnaires' survey is adopted in this study. The results show that the more "positive attitude" people have, the more "behavioral intention" they have in utilizing Territory Bureau's Internet information. The following factors are found to affect people's "positive attitude": more "relative advantage", "compatibility" and "complexity" people know about; more "perceived usefulness" and "perceived ease of use" people realize toward Territory Bureau's internet informatio
Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0820103-103136 |
Date | 20 August 2003 |
Creators | LIN, CHUNG-HSIEN |
Contributors | none, none, none |
Publisher | NSYSU |
Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
Language | Cholon |
Detected Language | English |
Type | text |
Format | application/pdf |
Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0820103-103136 |
Rights | unrestricted, Copyright information available at source archive |
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