Title: What contributes to work satisfaction and intention to stay at the workplace? - social workers’ reflections The aim of this study was to investigate how social workers reflect on how various factors in their work environment contribute to their work satisfaction and intention to stay at the workplace. Four qualitative group interviews were conducted with totally 16 social workers. The interviews were analyzed by using three different theoretical models: the demand-control-support model, the effort-reward model and the model a Sense of Coherence (SOC). The results were then interpreted from a hermeneutic approach. The result shows that several interacting factors were described as important for how the social workers perceived their work satisfaction and their intention to stay at the workplace. Discretion, i.e. being able to decide independently how to work with the caseload and to have a meningful job were the two themes that emerged as most important for work satisfaction and intention to stay at the workplace. The social workers described that their work would not feel meaningful if the discretion was too limited and if they would not be able to help their clients and to make their own decisions from the client’s situation and needs. Furthermore, the social workers described that organizational conditions such as support from colleagues and managers, participation in what happens at the workplace, clear structures, role clarity and development possibilities were recurring themses. Keywords: social workers, work conditions, work environment, work satisfaction, intention to stay at the workplace
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:hig-35272 |
| Date | January 2020 |
| Creators | Alsaid, Madelein |
| Publisher | Högskolan i Gävle, Avdelningen för socialt arbete och kriminologi |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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