派出所所長為警察組織的基層主管，是警察體系中極具關鍵性且富有影響力的角色，其領導行為直接影響員警的工作效能及警察政令執行之良窳。
本研究主要目的有三：（一）探討所長領導風格對員警工作投入之影響。（二）基層員警個人特徵因素對所長領導風格是否有影響。（三）基層員警個人特徵因素是否會影響其對工作之投入。
本研究採用之研究方法為「問卷調查法」及「深度訪談法」。在量化研究方面，以臺北市政府警察局93個派出所所長與派出所三分之一之基層員警進行問卷抽樣調查，計發放812份問卷，回收有效問卷800份，資料回收後透過次數分配、因素分析、信度分析及t檢定等方法進行資料分析。在質性研究方面，以工作繁重、工作較重及工作單純分局各抽訪2個派出所所長及基層員警各1人，合計12人，進行深度訪談分析與比較。
由研究結果發現：隨著時代的變遷，領導的意涵也隨著轉變，由指導到協同，關係
由上對下變成平行關係。警察領導幹部之領導風格將一改過去權威式、英雄式的領導，逐漸修正為以關懷部屬為主，與基層員警建立共識達成組織目標，取代以績效掛帥、軍事化管理的領導風格，所長領導風格攸關員警工作士氣；而影響警察工作投入之問題成因很多，本研究以工作滿足、工作績效成就、參與決策等三面向鋪陳分析如下：（一）警察工作特性無法獲得民眾肯定與信賴。（二）派出所勤(業)務繁重，員警自我成長機會受限。（三）警察制度及社會型態令員警無法獲得工作滿足感。（四）媒體擷取負面報導致警察形象差社會地位不高。（五）派出所工作繁雜基層員警不堪負荷。（六）所長以身作則才能帶動員警工作士氣。（七）分層授權俾利任務完成。（八）員工參與制度流於形式。
綜上，本論文依研究目的、文獻探討、問卷調查及深度訪談所得資料，以個人特質、領導風格與工作投入等構面，並考量方案的可行性難易，提出近、中、遠程具體可行之警察政策建議，以及提供後續研究者的建議。 / The chiefs of police stations are basic-level executives in the entire police organization, and they play critical and influential roles within the police organization. Furthermore, their leadership will directly affect the work efficiency and
implementation quality of police orders and policies.
The purposes of this study are in three major areas: 1. if the leadership style of station chief affects the devotion of police ; 2. if the factor of individual traits of basic-level police should affect the leadership style of the station chief; 3. if personal traib of
basic-level police affect their job involvement.
The methodology of this study is “questionnaire” and “in-depth interview.” In terms of quantitative study, sampling investigation of questionnaire is conducted with chiefs of 93 police stations and one-third basic-level police of the police station from the Taipei City Police Department. A total of 812 questionnaires are distributed, with 800 valid copies retrieved. As information is recouped, frequency distribution, factor analysis, reliability analysis, and T-test are used to conduct information analysis. For qualitative study, every two chiefs and one basic-level police are selected from each of very heavily loaded police stations, less heavily loaded police stations, and police stations of lesser work load. In total, 12 people are chosen to conduct in-depth
interview for analysis and comparison.
It is found from the research that the interpretation of leadership has been hanged, of which meaning used to be the guidance and superior-inferior relationship, evolving into coordination and parallel interactions nowadays. Furthermore, instead of the authoritative, heroic leading style and performance-oriented, military management, the tendency of caring and consensus reaching with the subordinates emerges within the police leading party. Hence, the leading style of the chief of the police station has a great influence on the working spirits of the whole department. Besides, due to the fact that policemen who get involved in their jobs vary , this research will observe and analyze from satisfaction, performance achievement and decision-making participation of work among the policeman, and the analysis is as follows: 1.rare affirmation and trust obtained from our people due to the characteristics of the policeman work; 2.since the heavy workload of the basic-level police, their chances of self-development are quite limited; 3.They cant have a sense of achievement under the police system and the social ideology; 4.negative report from the media results in the bad image and low society status of our policeman; 5.too much workload for the basic-level policeman ; 6.the chief of police station shall set good examples with their own behavior; 7.the necessity of empowerment policy; 8.the
participation system could not be put into effect.
Above all, this research would be based upon the aim of the project, working through information study, questionnaire and in-depth interview. Following 3 directions as personal characteristics, leading style and their working involvement, considering the applicability, the study provide feasible policy suggestions in short, medium and long term for the police system, and the reference of following
researchers.
| Identifer | oai:union.ndltd.org:CHENGCHI/G0094921080 |
| Creators | 潘金葉 |
| Publisher | 國立政治大學 |
| Source Sets | National Chengchi University Libraries |
| Language | 中文 |
| Detected Language | English |
| Type | text |
| Rights | Copyright © nccu library on behalf of the copyright holders |
Page generated in 0.002 seconds