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Account management a jeho vliv na chování zákazníka

Diploma thesis deals with an account management, a new phenomenon in the area of business strategies. Thesis focuses on description of a relationship among account manager in advertising agency and its costumer as well as on creation of an ideal communication model between them. Primary data were collected by a qualitative research with 13 successful account managers. The research results will be provided to account managers and will also serve to students of commer-cial communication who are interested in account manager position for the future.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:178501
Date January 2014
CreatorsDohnalová, Veronika
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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