The master thesis deals with the issue of enhancing the quality of providing services in the wellness centre Infinit Maximus. Nowadays the wellness centre provides high quality of services to their clients. However there are some areas that should be improved and that are described in the thesis. During the processing of the thesis I delt with factual economic, operating and technical figures connected to the latest economic activity of the wellness centre. The proposal part includes some suggestions for elimination high deviations of occupancy and some suggestions for reduction the high fluctuation of employees. Instead of the main topic I also suggest some other improvements.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:319426 |
| Date | January 2017 |
| Creators | Doušková, Andrea |
| Contributors | Navrátilová, Tereza, Mikulec, Luděk |
| Publisher | Vysoké učení technické v Brně. Fakulta podnikatelská |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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