Information systems have been implemented in public administration (PA) all over the world, and information and communication technology (ICT) is now considered the key factor to make governance more productive, effective and efficient. In Viet Nam, where is the context of this study, ICT has been viewed as the key of public administration reform (PAR) process. However, the computerisation in public organisation often been seen merely as providing automated tools for storing, processing and dissemination information in order to replace the paperwork system. The ICT systems have never been designed with the aim of enhancing the interaction with information. The aim of this research is to explore the information interaction, defined as the user’s behaviour in relation to the information and reflect of the information on the user’s experience, and the contribution of understanding information interaction to the development of an information-driven ICT strategy in government organisations.
| Identifer | oai:union.ndltd.org:bl.uk/oai:ethos.bl.uk:606364 |
| Date | January 2013 |
| Creators | Doan, Minh |
| Publisher | University of Reading |
| Source Sets | Ethos UK |
| Detected Language | English |
| Type | Electronic Thesis or Dissertation |
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