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An exploration of the staff variables on helping behaviour : a pilot study of the staff-client interactive behaviour inventory

Background. Previous research examining staff responses to clients with a learning disability and challenging behaviour have focused on behavioural models, and Weiner's (1980) helping behaviour model. More recently, Willems et al. (2010) considered the interactional nature of the staff-client interaction using Benjamin's Structural Analysis of Social Behaviour (1974). This was considered novel to this study. They developed the Staff Client Interactive Behaviour Inventory (SCIBI) on the basis of this model. Aims. The aim of the current study was thus twofold: to pilot the SCIBI in a British population, investigating possible relationships between staff responses ('helping behaviour') and the SCIBI factors, and to assess the psychometric properties of the SCIBI. Method. The SCIBI was originally piloted in a Dutch sample, and thus the language composition was adjusted initially. This study recruited frontline support staff in community settings for adults with a learning disability and challenging behaviour (N = 67). All participants completed the SCIBI, Intrex questionnaire (Benjamin, 1983,2000) and measure of helping behaviour in response to an identified target client. The factors of the SCIBI were correlated with staff helping behaviour to explore possible relationships. The psychometric properties of the SCIBI were also assessed (internal consistency, test-retest reliability & concurrent validity). Results. A significant positive relationship was found between helping behaviour and assertive control on the SCIBI. The results of this study found poor reliability for the SCIBI in a British sample. The concurrent validity of the SCIBI was only found to be good enough for the hostility factor of the SCIBI. Conclusions. To conclude the results of this study found little support for a relationship between the SCIBI factors and helping behaviour. Further, the pilot data investigating its psychometric properties in a British population demonstrated poor reliability and validity. The SCIBI in this study had several limitations.

Identiferoai:union.ndltd.org:bl.uk/oai:ethos.bl.uk:554260
Date January 2012
CreatorsMeson, Tracy
PublisherUniversity of East Anglia
Source SetsEthos UK
Detected LanguageEnglish
TypeElectronic Thesis or Dissertation

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