This thesis examines the emotion work of care staff working with older people living in care homes, by integrating both sociological and psychological perspectives relating to emotions. By exploring both the empathy and emotional labour undertaken 3y care assistants from their own perspective, this thesis provides insights into the emotional demands of care work that are of both theoretical and practical relevance. The thesis examines how care staff respond to many emotional challenges in their daily work, which require both emotional skills and labour in order to provide emotional support for the residents.
| Identifer | oai:union.ndltd.org:bl.uk/oai:ethos.bl.uk:493020 |
| Date | January 2008 |
| Creators | Luff, Rebekah |
| Publisher | University of Surrey |
| Source Sets | Ethos UK |
| Detected Language | English |
| Type | Electronic Thesis or Dissertation |
| Source | http://epubs.surrey.ac.uk/997/ |
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