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Measurement of customer satisfaction in branded hotels : an action research approach

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Identiferoai:union.ndltd.org:bl.uk/oai:ethos.bl.uk:427070
Date January 2005
CreatorsKlenert, Axel
PublisherOxford Brookes University
Source SetsEthos UK
Detected LanguageEnglish
TypeElectronic Thesis or Dissertation

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