The assessment of new economy leadership impact amongst relationship managers in the banking industry.

Description

Prof. F. Herbst

Links & Downloads

1. uj:6775
2. http://hdl.handle.net/10210/318

Tags

customer relations management

customer services

banks and banking

ABSA bank

relationship marketing

leadership

organizational change

Additional Fields

Identifer	oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uj/uj:6775
Date	06 May 2008
Creators	Van der Merwe, Ernest Lodewickus
Source Sets	South African National ETD Portal
Detected Language	English
Type	Thesis