In the age of knowledge-based economy, knowledge has been replacing land, labor, capital and equipment and becoming one of the most important production factor. Facing the global, violent competition and management environments like rapid technology improvement, fast speedy, service and customer orientation, employee dispersion and high levels of manpower flow, and close corporation relation, enterprises which can create, accumulate, manage and use knowledge efficiently will develop forever. This is why more and more enterprises implement knowledge management to transfer employees¡¦ experiences and knowledge into organizational knowledge. Enterprises use knowledge management as the foundation of organizational development and innovation to shorten learning curve, promote firms¡¦ productivities and to innovate economy value. Knowledge management has become the mainly management strategy.
Enterprise¡¦s installation of knowledge management system is the important part of knowledge management, and it is inevitable to enhance the efficiency of knowledge management. The expenses are high for knowledge management system in software, hardware, installation and training, while the profits depend on employees¡¦ acceptance and actual use. This study uses the ¡§Unified Theory of Acceptance and Use of Technology/ UTAUT¡¨ as the basis, and considers the characters of knowledge management system and users to determine the structure. So enterprises can use it for reference in planning, installing and valuing knowledge management system.
After analyzing the data, the main results of this study are as follows:
1. Influencing employees¡¦ acceptance factors on system are job performance, ease of use, corporation support and facilitating conditions.
2. Significant positive correlations are identified among job performance, ease of use, corporation support, facilitating conditions, intension to use and actual use.
3. The factors of influencing on system¡¦s intension to use are job performance and ease of use. And the factors influencing system¡¦s actual use are job performance and facilitating conditions. Intension to use influences actual use directly.
4. Employees with different characters have different degrees of attention on different factors.
5. Job performance is the mainly influencing factor for employees on the degree of system acceptance.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0524106-084852 |
| Date | 24 May 2006 |
| Creators | Hsieh, Ying-pin |
| Contributors | Jung-Lang Cheng, Jen-Her Wu, Iuan-Yuan Lu, Tsuang Kuo |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0524106-084852 |
| Rights | not_available, Copyright information available at source archive |
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