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Metodologia para gerenciamento de projetos em tecnologia da informa??o baseada no guia PMBOK: um estudo de caso na Secretaria de Estado da Sa?de P?blica do Rio Grande do Norte

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Previous issue date: 2014-08-12 / O mundo ? movido por projetos e as organiza??es buscam boas formas de gerenciamento das atividades como tempo, custo e prazo, em prol do sucesso. Uma das principais contribui??es que a Tecnologia de Informa??o (TI) pode dar ao setor da Sa?de ? o suporte para a ?rea da gest?o, visto que os sistemas de informa??o podem integrar processos, otimizar a interliga??o entre os diversos setores, fazer com que os hospitais tenham acesso a informa??es de boa qualidade, al?m do suporte na ?rea assistencial, compartilhando imagens, unindo os aspectos ligados ? enfermagem e servi?o de nutri??o. No ?mbito do estado do Rio Grande do Norte, um grande desafio atualmente enfrentado pelo setor de TI da Secretaria de Estado da Sa?de P?blica (SESAP) est? na ger?ncia de projetos em TI. Este estudo desenvolve uma proposta para cria??o da ?rea de Gerenciamento de Projetos para a SESAP, atrav?s da implanta??o de um escrit?rio de projetos e de sua estrutura??o com base no guia PMBOK. Para tanto, buscamos mostrar a funcionalidade do Gerenciamento de Projetos aplicado ao desenvolvimento do Sistema Gestor Hospitalar estadual que atende a todas as Unidades Regionais de Sa?de. / Nowadays the search for growth makes organizations seeking competitive
advantages, project management shares this goal, through techniques that assist in the search
for an improved management of the various fields of knowledge through a design
methodology. The world is driven by projects and the search for ways to better manage
activities such as time, cost and term towards the success of a particular project is something
constant. A major contribution that IT can make to the health sector is the support for the
management area. IT can integrate processes, optimize the interconnection between the
various sectors, make hospitals have access to inside information of good quality, as well as
support in the healthcare area, sharing pictures, uniting the various aspects of nursing and
nursing service. The major challenge faced by the SESAP Information Technology sector at
present is in project management in IT , which does not exist makes investments in the area
are increasingly difficult due to this deficiency in management develop their own systems
without cost additional to the State. This study seeks to build and strengthen the Project
Management within the Department of Health through the implementation of a project office
that will manage the final result of this work methodology based on PMBOK, and still show
the functionality applied to development the state Hospital Management System that will later
be installed on all Regional Health Units and proposing measures for the sustainability and
development of the sector amid the difficulties of the current public service. Such action will
result in a savings of more than R$ 107,000.00 (one hundred seven thousand) regarding
spending private software currently used by the assignment of invested by the State of Rio
Grande do Norte user licenses, representing more than 5 % of the total budget of the State
Department of Public Health of the State

Identiferoai:union.ndltd.org:IBICT/oai:repositorio.ufrn.br:123456789/19521
Date12 August 2014
CreatorsOliveira, Rodrigo Xavier Ferreira de
Contributors24140392304, http://lattes.cnpq.br/1151025937054810, Sousa Neto, Manoel Veras de, 36566721487, http://lattes.cnpq.br/9316091869858841, Fernandes, Antonio S?rgio Ara?jo, 50918125553, http://lattes.cnpq.br/6801465547614647, Ramos, Anat?lia Saraiva Martins
PublisherUniversidade Federal do Rio Grande do Norte, PROGRAMA DE P?S-GRADUA??O EM GEST?O P?BLICA, UFRN, Brasil
Source SetsIBICT Brazilian ETDs
LanguagePortuguese
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis
Sourcereponame:Repositório Institucional da UFRN, instname:Universidade Federal do Rio Grande do Norte, instacron:UFRN
Rightsinfo:eu-repo/semantics/openAccess

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