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Training and needs assessment technique improvement in customer service through a field observation study

Thesis, PlanB (M.S.)--University of Wisconsin--Stout, 2006. / Includes bibliographical references.

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/80740208
Date January 2006
CreatorsSega, Meleina A.
PublisherMenomonie, WI : University of Wisconsin--Stout,
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish
SourceOnline version

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