Human resources management, that is the management of the most valuable thing hospitals possess, is currently a much debated issue. Human resources are the key factor for success in all activities a medical facility deals with. The theoretical part provides the readers with information concerning the issue of human resources management in general; the paper focuses on individual SAK CR standards relating to human resources management. The second part is devoted to research, which took place in two stages. It was a qualitative and quantitative research. In the qualitative part, we addressed the deputy managers of nursing care from selected hospitals, with whom we had semi-structured interviews. The questions for the interviews were based on the SAK CR standard on human resources management. Ritchie and Spencer framework analysis was used for processing the qualitative data. After processing the talks, the quantitative part of the research was prepared. We defined hypotheses; we developed a questionnaire for nurses working in the above-mentioned hospitals for the verification of the hypotheses. The entire survey was carried out in January - March 2010. The main objective of the survey was to map the compliance with the SAK CR standards in human resources management of nursing care in the selected hospitals. Based on the master objective, we identified seven sub-goals: 1. To determine whether the hospitals define the number of qualified staff needed to ensure adequate nursing care for their patients and a plan to develop the qualifications of the nursing staff. 2. To determine whether the hospital keep individual files for each member of their nursing. 3. To map whether the hospitals have a job description for each nursing care worker corresponding to their qualifications. 4. To determine whether nursing care workers are trained with respect to their positions at the beginning. 5. To map whether the hospitals define clearly general competences for nurses. 6. To determine whether the hospitals carry out training of their nursing staff on OSH. 7. To map whether the hospitals monitor in an appropriate form the satisfaction of their nursing staff. All the objectives of the paper have been met. Hypotheses H1: The hospitals plan a sufficient number of qualified nursing staff, H2: the nursing staff is enabled continuous training for skills upgrading, H4: Each nursing care worker knows their job description their corresponds to their qualification, H5: The nurses are familiar with the aspects of the adaptation process of new employees, H6: The nursing staff knows the determined scope of their competence, H7: The hospitals carry out the training of their nursing staff in OSH, and H8: The employees are free to express their views on satisfaction with their jobs at least once a year, have been confirmed. The nurses believe that the number of nursing staff in their departments is sufficient; they have the opportunity to participate in lifelong learning but they must bear the expenses themselves. Nurses know their job description and they observe it and they know the scope of their competences as well. The nurses have information about the existence, duration and method of completing the adaptation process of new employees. The nurses confirmed that regularly participate in OSH training, and they have an opportunity to express their satisfaction with the job at least once a year. Only one hypothesis, H3: Each member of the nursing team has some knowledge about their personal file, has not been confirmed. The nurses are unaware of the documents contained in their personal files, and they do not know where their personal files are stored. This paper may be useful to members of nursing teams who would like to learn more about the issue of human resources management with regard to the SAK CR standard.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:52329 |
| Date | January 2010 |
| Creators | LHOTSKÁ, Martina |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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