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Navržení nástrojů pro řízení internetového obchodu, optimalizace a standardizace procesů pro vybraný podnik / Designing tools to manage a community e-shop and optimization of its processes

The aim of this thesis was to provide manager of a particular e-shop a practical overview of the current state of strategic and operational management and to suggest possible solutions to discovered imperfections. Within the analysis of the current state following assessments has been accomplished: evaluations of company's vision, related goals, design and implementation of the strategy, organizational structure and set of procedures in the company, analysis of jobs activities and full time equivalent analysis. In addition, key business processes of the community e-shop have been mapped with employees and costs were assigned to their various activities, thereby to obtain quantification of the average cost per order. Steps were designed to optimise key processes to improve e-shop's operational efficiency.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:124597
Date January 2011
CreatorsPecen, Pavel
ContributorsMejdrech, Vlastimil, Říčka, Tomáš
PublisherVysoká škola ekonomická v Praze
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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