Research has established that workplace aggression leads to a multitude of negative outcomes for individuals and organizations. This study aimed to determine if certain coping strategies could assuage the negative impact of workplace aggression on two outcomes: job satisfaction and psychological well-being. A study of nurses explored their experiences with being the target of verbal, passive, and physical workplace aggression, their job satisfaction, psychological well-being, and their coping strategies. Results indicate that coping style does indeed moderate the relationship between being the target of workplace aggression and negative outcomes. Implications for the workplace are discussed.
| Identifer | oai:union.ndltd.org:GATECH/oai:smartech.gatech.edu:1853/42857 |
| Date | 21 November 2011 |
| Creators | Kelly, Tiffany |
| Publisher | Georgia Institute of Technology |
| Source Sets | Georgia Tech Electronic Thesis and Dissertation Archive |
| Detected Language | English |
| Type | Thesis |
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