Este estudo objetivou investigar as contribuiÃÃes das prÃticas de
aprendizagem experiencial para o desenvolvimento de competÃncias de gerentes
de projetos em empresas cearenses de desenvolvimento de software. Trata-se de
uma pesquisa exploratÃria e descritiva, por meio de uma pesquisa de campo, de
base qualitativa, em estudos de casos mÃltiplos em trÃs empresas cearenses de
produÃÃo de software afiliadas ao Instituto Titan, com sede em Fortaleza-CE, e
que possuem como principal atividade o desenvolvimento de software. A pesquisa
bibliogrÃfica e documental, bem como a coleta de dados por meio de questionÃrios
semi-estruturados foi orientada pelo estudo das prÃticas formais e informais de
aprendizagem individual, em grupo e organizacionais, alÃm dos mecanismos de
reconhecimento da capacitaÃÃo profissional dos referidos sujeitos. Os resultados
da pesquisa mostraram que, nas organizaÃÃes pesquisadas, a aprendizagem e a
capacitaÃÃo profissionais ocorrem preferencialmente pela via experiencial do peer
learning e do autodesenvolvimento apoiado na internet. Embora as referidas
organizaÃÃes estimulem as prÃticas experienciais identificadas e a troca de
conhecimentos no contexto dos grupos de trabalhos, inexistem procedimentos
formalizados e estruturados de planejamento, execuÃÃo, avaliaÃÃo de resultados e
de legitimaÃÃo das competÃncias desenvolvidas experiencialmente. / This work shows a research about experiential learning on the field of
companies that develop softwares in CearÃ-Brazil. The main goal is to investigate
the contributions of experiential learning practices for professionals working in this
kind of companies, starting with their politics, processes and formal practices of
training, besides maping and analyzing the initiatives and strategies that
individuals, groups and organizations held for this purpose. A literature review was
done about the basis of education and experiential learning, the learning in the
knowledge management area and in the total quality management, as well as the
formal and informal aspects of learning, and formative experiences. Having the
project managers as subjects, three companies were investigated through this
study of multiple cases. In methodological terms, this research has a qualitative
nature, it is characterized as explorative, descriptive and bibliographic. On the
process of data collection, semi-structured interviews were used and, for the data
analysis, the content analyses. The results showed that the professional
development is helped by the use of experiential learning in these companies, but
there is a need to improve the processes of learning evaluation and knowledge
management. The employees of these companies prefer the experience-based
learning and peer learning, they consider the internet their first source of
knowledge; the groups develop their knowledge and learning mostly through the
method of âconception proofâ; and the organizations encourage their employees to
study and research for new technologies and methodologies at any time of the
working shift and use team meetings as a way of transferring of knowledge.
| Identifer | oai:union.ndltd.org:IBICT/oai:www.teses.ufc.br:10314 |
| Date | 29 September 2008 |
| Creators | Eric Buarque de Lima |
| Contributors | Serafim Firmo de Souza Ferraz, Ana SÃlvia Rocha Ipiranga, Marcos Antonio Martins Lima |
| Publisher | Universidade Federal do CearÃ, Programa de PÃs-GraduaÃÃo em AdministraÃÃo e Controladoria, UFC, BR |
| Source Sets | IBICT Brazilian ETDs |
| Language | Portuguese |
| Detected Language | English |
| Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis |
| Format | application/pdf |
| Source | reponame:Biblioteca Digital de Teses e Dissertações da UFC, instname:Universidade Federal do Ceará, instacron:UFC |
| Rights | info:eu-repo/semantics/openAccess |
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