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Pojetí úspěchu a neúspěchu při práci s klienty z pohledu pracovníků střediska výchovné péče / The conception of the succes and failure while working with the clients from the point of view of the educational care center's workers

The thesis deals with understanding of success and failure of work with clients from the educational care center staff's perspective and their sources of evaluation. This issue is part of the self-evaluation. Author uses a semi-empirical method. The theoretical part of the thesis presents activities, target groups and (teaching) staff's job specification in the educational care center. Then it defines self-evaluation, lists specific principles of professional work with clients and states the factors that are part of success or failure of staff's interventions. The conclusion of the thesis shows particular methods that can help to achieve self-evaluation and presents the self-efficacy studies. The goal of the survey research is to find out what the educational care center's staff considers as success and failure of their work and which indicators help them to evaluate their work. Author uses qualitative research design and semi-structured interview as a data collection method. The data are processed by the components of the grounded theory. The research shows that participants consider any small positive change in behavior or attitude of their clients as success. Especially non-cooperation is considered to be a failure. The sources for self-evaluation of their work are clients' feedback, different...

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:451696
Date January 2021
CreatorsKadlecová, Andrea
ContributorsLorenzová, Jitka, Komárková, Tereza
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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