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Previous issue date: 2013-12-19 / Universidade Federal do Rio Grande do Norte / The study aims to evaluate the quality of the work processes of the teams from the Family Health Strategy regarding the comprehensive health care for children, in the view of users in the state of Rio Grande do Norte. This is a cross-sectional observational evaluative research with quantitative approach. The primary data are part of the External Review from the Program of Improving Access and Quality of Primary Care (PMAQ) in 2012. 190 women were interviewed. The inclusion criteria was the presence in the clinic at the time of the survey, have attended the service in the last 12 months and be a mother or companion of a child up to two years old. A research protocol was developed in the dimensions of Growth and Development, Breastfeeding and nutrition, and health problems and its variables. The results revealed that mothers / companions who responded to the questionnaire 71% were aged between 18 and 35 years, 92.1% were literate, 96.3% had a monthly income and 62.6% received financial assistance from the government. As for the children, 39.4% were aged between 13 to 24 months. In promotion and prevention actions for children, 64.2% had consultation up to the 7th day of life, 91.1% underwent the screening test, 95.3% had a health handbook, 98.9% had a vaccine, 17.9% breastfed or breastfeed from 6 to 24 months. As for link and continuity of care, 86.8% of the children were accompanied by the same professional staff and 59.5% left with next consultation scheduled. In acute situations 42.4% of the children went to the health unit and 64% of these were attended. It is concluded that the actions involving prevention and health promotion of children in RN, are evaluated positively by the service users and meet the requirements of MS, as well as link and continuity of care. The weakness in access and reception of users is evident, indicating the need to adapt the service to the demand of health and planning actions to welcome all who seeks basic health unit-UBS / O estudo tem por objetivo avaliar a qualidade dos processos de trabalho das equipes da Estrat?gia de Sa?de da Fam?lia referentes ? aten??o integral ? sa?de da crian?a na vis?o dos usu?rios no Estado do Rio Grande do Norte. Trata-se de uma pesquisa avaliativa observacional transversal com abordagem quantitativa.Os dados prim?rios fazem parte da Avalia??o Externa do Programa de Melhoria do Acesso e da Qualidade da Aten??o B?sica (PMAQ) em 2012. Foram entrevistadas 190 mulheres usu?rias. O crit?rio de inclus?o foi a presen?a na unidade de sa?de no momento da pesquisa , ter frequentado o servi?o nos ?ltimos 12 meses e ser m?e ou acompanhantes de crian?a at? dois anos de vida. Elaborou-se um protocolo de pesquisa com as dimens?es de Crescimento e Desenvolvimento , Amamenta??o e alimenta??o, e Problemas de sa?de e suas respectivas vari?veis. Como resultados observou-se que das m?es/acompanhantes que responderam ao question?rio 71% tinham idade entre 18 e 35 anos, 92,1% eram alfabetizadas, 96,3% possu?am alguma renda mensal e 62,6% recebiam bolsa fam?lia. Quanto as crian?as 39,4% estavam na faixa et?ria entre 13 a 24 meses. Nas a??es de promo??o e preven??o ? crian?a 64,2% fizeram a consulta at? o 7? dia de vida, 91,1% realizaram o teste do pezinho, 95,3% tinham a caderneta de sa?de, 98,9% tinham alguma vacina, 17,9% mama ou mamou no peito de 6 meses a 24 meses. Quanto ao v?nculo e continuidade do cuidado 86,8% das crian?as eram acompanhadas pelo mesmo profissional da equipe e 59,5% j? saiam com consulta subsequente marcada. Quantdo em situa??es agudas 42,4% das crian?as iam para unidade de sa?de e destas 64% eram atendidas. Conclui-se que as a??es que envolvem preven??o e promo??o ? sa?de da crian?a no RN, s?o avaliadas de forma positiva pelos usu?rios do servi?o e atendem as exig?ncias do MS, assim como o v?nculo e continuidade do cuidado. Sendo evidente fragilidades no acesso e acolhimento dos usu?rios, sinalizando a necessidade de adequa??o do servi?o a demanda das a??es de sa?de e planejamento das equipes para acolher a todos que procurarem a UBS
| Identifer | oai:union.ndltd.org:IBICT/oai:repositorio.ufrn.br:123456789/17859 |
| Date | 19 December 2013 |
| Creators | Freitas, Marsilene Gomes |
| Contributors | CPF:45175993615, http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4727967E6, Medeiros J?nior, Antonio, CPF:15495728491, http://lattes.cnpq.br/8911091115987549, Forte, Franklin Delano Soares, CPF:76896552468, http://lattes.cnpq.br/1213257434295598, Uchoa, Severina Alice da Costa |
| Publisher | Universidade Federal do Rio Grande do Norte, Programa de P?s-Gradua??o em Sa?de da Fam?lia no Nordeste, UFRN, BR, Sa?de da Fam?lia |
| Source Sets | IBICT Brazilian ETDs |
| Language | Portuguese |
| Detected Language | English |
| Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis |
| Format | application/pdf |
| Source | reponame:Repositório Institucional da UFRN, instname:Universidade Federal do Rio Grande do Norte, instacron:UFRN |
| Rights | info:eu-repo/semantics/openAccess |
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