Consumer complaint behavior of new car owners : development and test of a theoretical model /

Description

Thesis (Ph. D.)--Ohio State University, 1977. / Includes bibliographical references (leaves 197-208). Available online via OhioLINK's ETD Center.

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1. http://rave.ohiolink.edu/etdc/view.cgi?acc%5Fnum=osu1262787367

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Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/4083356
Date	January 1977
Creators	Robinson, Larry M.
Source Sets	OCLC
Language	English
Detected Language	English
Source	Connect to resource