The diploma thesis is focused on support of business processes by information technologies. The main objective of this thesis is to implement the automation of selected business process in a private healthcare facility using available open source tools. The introductory part deals with the description of the theoretical basis of Business Process Management (BPM) and characterizes the current situation in this area. The following part is devoted to software instruments supporting the BPM, known as Business Process Management Systems (BPMS). The thesis's main part provides at first the analysis of the current situation of IS/ICT in the healthcare facility, on the basis of which the requirements for new automated processes are defined. Further follows the description of a proposal of selected processes, their models and subsequent implementation in the environment of the healthcare facility.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:124712 |
| Date | January 2011 |
| Creators | Daněk, Michal |
| Contributors | Kunstová, Renáta, Vlček, Dušan |
| Publisher | Vysoká škola ekonomická v Praze |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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