Today, employee-employer relationships have increasingly become an important determinant of individuals' work behaviors. The employee-employer relationship is a concept of psychological contracts which suggest that understanding work-related perceptions can help explain workplace attitudes and behaviors (Rousseau 1995). It is defined as an employee's perceptions, shaped by the employer, regarding terms of an exchange agreement between employees and their employers. A change to this perceptual agreement may contribute to an environment where a breach of psychological contract would occur. A psychological contract breach is an occasion where an employee perceives that their employer has failed to meet one or more obligations within their psychological contract. This is important to the IS literature because it helps to explain some of the external factors that employees perceive with respect to technology, which ultimately influence their attitude toward technology. This research is rooted in the social information processing theory, which explores how situational factors, such as social context of work, and the presence of consequences from previous actions influence employees' attitudes and behaviors. The social context in this study is a post-adoption diffusion context, a set of cues and messages that concern a period of time after implementation and initial usage of a diffused technology. An employee perceives their employee-employer relationship from the given salient and relevant information of the post-adoption diffusion context. A change in this perception contributes to a breach of this psychological contract. Recent IS research has found relationships between psychological contract breach, attitudes and behaviors. Similarly, this dissertation investigates the role of the technology-related psychological contract breach and its importance in explaining workplace attitudes and subsequently, behaviors toward technology. The tripartite attitude will help to explain conflicting findings in the diffusion literature regarding the attitude construct and may better explain differing and conflicting post-adoption diffusion behaviors. Results suggest that employees' technology-related psychological contract breach significantly influenced a cognitive component of attitude. Furthermore, multiple components of attitude (cognitive and conative information) determine multiple post-adoption diffusion behaviors (learning and sociopolitical diffusion behaviors). Therefore, this study extends our understanding of the post-adoption diffusion context through employees' perceptions, attitudes, and behaviors toward the technology. In addition, this study emphasizes the significance of the employee-employer relationship to organizations where the perceptions/judgments of employees are viewed important to determining the attitudes and behaviors toward technology that influence successful post-adoption technology. / A Dissertation submitted to the Department of Management Information Systems in partial fulfillment of the requirements for
the degree of Doctor of Philosophy. / Summer Semester, 2009. / May 20, 2009. / Social Information Processing Theory, Tripartite Attitude, Survey, Post-Adoption Diffusion Behaviors, Psychological Contract Breach / Includes bibliographical references. / Joey F. George, Professor Directing Dissertation; Pamela L. Perrewé, Outside Committee Member; David B. Paradice, Committee Member; Ashley A. Bush, Committee Member.
| Identifer | oai:union.ndltd.org:fsu.edu/oai:fsu.digital.flvc.org:fsu_253844 |
| Contributors | Pratt, Renée Michelle Elaine (authoraut), George, Joey F. (professor directing dissertation), Perrewé, Pamela L. (outside committee member), Paradice, David B. (committee member), Bush, Ashley A. (committee member), Department of Management Information Systems (degree granting department), Florida State University (degree granting institution) |
| Publisher | Florida State University, Florida State University |
| Source Sets | Florida State University |
| Language | English, English |
| Detected Language | English |
| Type | Text, text |
| Format | 1 online resource, computer, application/pdf |
| Rights | This Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s). The copyright in theses and dissertations completed at Florida State University is held by the students who author them. |
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