As a result of globalisation there are many international business activities that span the world. Organisations realise that a good global project management approach can run highly complex projects with quick response and flexibility. / Research and studies into successful international projects have found the top four challenges for international project managers are communication skills, culture, technology and project management leadership. Communication skills has ranked the highest of the all challenges and critical to the success of international projects. / Therefore international project managers need the necessary skill to have 'soft' management skills to break down the cultural barriers and coordinate projects simultaneously across multiple countries. In these circumstances relying on 'hard' management skills alone is insufficient; therefore communication is a vital skill for international project managers. / This thesis used interviews as the primary research tool to collect data from project managers, who have participated in projects where either they need to be based overseas or have global teams based around the world. / Project managers are aware that communication breakdowns in international projects allude to differences in culture, leadership styles, technology and close mindedness; however, the lesson learnt only occurs after the incident has happened. The awareness of these problems has motivated project managers into increasing their skills by enrolling in courses or finding confidantes to gain more knowledge of local business cultures, laws and customs. / It is recommended that international project managers remember that they communicate with people that are different to them and by keeping an open mind, respecting cultures and customs and taking the time to embrace a culture will reap rewards. Communication also depends on the amount of feedback that one can receive. Face-to-face provides the best feedback, but being aware of the limitations of technology for communication will also nurture good communication skills for successful international projects. / Thesis (MProjectManagement)--University of South Australia, 2005.
| Identifer | oai:union.ndltd.org:ADTP/267462 |
| Creators | Luong, Bang Chan. |
| Source Sets | Australiasian Digital Theses Program |
| Language | English |
| Detected Language | English |
| Rights | copyright under review |
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