My dissertation consists of two essays that focus on the construct of work calling. In Essay 1, I investigate the construct of calling specifically, focusing on the moderating role of context. Researchers have struggled to define the nature of calling and have proposed different conceptualizations of calling, ranging from a religious and transcendental view to a more secular integrative view. In my essay, I review the extant literature by comparing and contrasting different conceptualizations of calling. Empirically, two primary research questions are addressed: (1) How does calling influence the following three categories of outcomes: work attitudes, emotional exhaustion and task performance? (2) How does task and social context moderate the relationship between calling and its outcomes? Data for this study was collected from 268 teachers and aides from 68 child care centers. Results indicate that individuals with stronger calling have positive work attitudes. In addition, results support the moderating role of discrete organizational context features.
In Essay 2, I contribute to the extant theory on calling by examining the affective link between calling and two forms of emotional labor, surface acting and deep acting. Specifically, I examine the role of emotional labor in mediating the relationship between calling and its outcomes. Data for this study was collected from 195 teachers and aides from 42 child care centers. Findings indicate that calling is positively related with emotional performance and negatively related with emotional exhaustion. Further, results show that calling is positively associated with emotional labor, and in particular, is positively related to deep acting and negatively related to surface acting. Further, both surface acting and deep acting mediate the relationship between calling and its outcomes.
| Identifer | oai:union.ndltd.org:PITT/oai:PITTETD:etd-04112011-104918 |
| Date | 30 June 2011 |
| Creators | Rawat, Anushri |
| Contributors | Carrie R. Leana, John Hulland, Frits K. Pil, Kevin H. Kim, Audrey J. Murrell |
| Publisher | University of Pittsburgh |
| Source Sets | University of Pittsburgh |
| Language | English |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.library.pitt.edu/ETD/available/etd-04112011-104918/ |
| Rights | restricted, I hereby certify that, if appropriate, I have obtained and attached hereto a written permission statement from the owner(s) of each third party copyrighted matter to be included in my thesis, dissertation, or project report, allowing distribution as specified below. I certify that the version I submitted is the same as that approved by my advisory committee. I hereby grant to University of Pittsburgh or its agents the non-exclusive license to archive and make accessible, under the conditions specified below, my thesis, dissertation, or project report in whole or in part in all forms of media, now or hereafter known. I retain all other ownership rights to the copyright of the thesis, dissertation or project report. I also retain the right to use in future works (such as articles or books) all or part of this thesis, dissertation, or project report. |
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