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An investigation into the relationship between diversity, inclusion and performance : an empirical study in a corporate South African organisation

Includes bibliographical references (p. 191-218). / A combination of quantitative and qualitative methodologies was used to answer the following three questions: 1) What is the effect of demographic variables on diversity and inclusion? 2) Is there a relationship between diversity, inclusion and performance in corporate workplaces? 3) What are the components that drive diversity and inclusion in a corporate workplace in South Africa? The research was conducted in a division of a multinational corporation in South Africa. The quantitative analysis was run using the
InclusionIndex(R) survey to get a measurement of diversity and inclusion in the organisation. The qualitative methodology included semi-structured interviews and focus groups. Questions one and two were tested empirically using a combination of analysis of variance and structured equation modelling. Question three was answered using the consolidated findings of the quantitative and qualitative components of the InclusionIndex survey, the semi-structured interviews, focus groups, and insights from related literature.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uct/oai:localhost:11427/12382
Date January 2010
CreatorsDaya, Preeya
ContributorsApril, Kurt
PublisherUniversity of Cape Town, Faculty of Commerce, School of Management Studies
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeDoctoral Thesis, Doctoral, PhD
Formatapplication/pdf

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