by Ng Tze-fung, Victor. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1991. / Bibliography: leaves 100-103. / ABSTRACT --- p.ii / ACKNOWLEDGEMENTS --- p.iv / TABLE OF CONTENTS --- p.v / LISTS OF TABLE --- p.viii / LISTS OF FIGURE --- p.ix / CHAPTER / Chapter I --- INTRODUCTION --- p.1 / Definition of the Problem --- p.1 / Overview of Payment System --- p.2 / Overview of Innovations in Electronic Banking Technology --- p.3 / The Growth of Electronic Banking in Hong Kong --- p.5 / Development of EFTPOS in Hong Kong --- p.5 / Parties Involved in EFTPOS --- p.6 / Benefits of EFTPOS --- p.7 / Problems for EFTPOS Development --- p.8 / Motivation of Study --- p.9 / Chapter Summary --- p.11 / Chapter II --- THEORETICAL FRAMEWORK --- p.12 / Introduction --- p.12 / Consumer Adoption of Electronic Banking Technology --- p.13 / The Concept of Perceived Risk --- p.14 / Multi-dimensional Approach of Perceived Risk --- p.15 / Summary of Related Empirical Research --- p.16 / Study by Home (1982) --- p.16 / Study by Lau and Ng (1983) --- p.17 / Study by Motazedi (1984) --- p.18 / Summary of the Related Articles --- p.19 / Astbury (1985) --- p.19 / Friis (1985) --- p.19 / Aoki (1986) --- p.20 / Brobeck (1986) --- p.20 / Marketing News (1987) --- p.21 / Kuroda (1987) --- p.21 / Fitzgerald (1988) --- p.21 / Ho (1991) --- p.22 / Sowton (1989) --- p.23 / """Banking World's Special EFTPOS Report"" (1990)" --- p.23 / Nature and Scope of This Study --- p.23 / Development of the Research Hypotheses --- p.24 / Research Hypotheses in the Null Form --- p.26 / Chapter Summary --- p.27 / Chapter III --- RESEARCH METHODOLOGY --- p.28 / Measurement of Perceived Risk --- p.28 / Design of Questionnaire --- p.30 / Layout of Part I --- p.31 / Layout of Part II --- p.32 / Layout of Part III --- p.33 / Layout of Part IV --- p.34 / Definition of Small and Large Purchases --- p.34 / Pre-testing and Adjustments --- p.36 / Selection of Respondents --- p.36 / Measurement Methods --- p.37 / Statistical Tests Employed --- p.38 / Response Rate --- p.40 / Chapter Summary --- p.41 / Chapter IV --- RESEARCH FINDINGS --- p.42 / Introduction --- p.42 / Overall Perceived Risk --- p.43 / Perceived Risk for Cash Payment --- p.44 / Perceived Risk for Credit Card Payment --- p.46 / Perceived Risk for EFTPOS Payment --- p.47 / Perceived Physical Risk --- p.49 / Definition --- p.49 / Physical Risk in Small Purchase --- p.49 / Physical Risk in Large Purchase --- p.50 / Overall Physical Risk --- p.51 / Perceived Performance Risk --- p.52 / Definition --- p.52 / Performance Risk in Small Purchase --- p.52 / Performance Risk in Large Purchase --- p.53 / Overall Performance Risk --- p.54 / Perceived Psychological Risk --- p.55 / Definition --- p.55 / Psychological Risk in Small Purchase --- p.56 / Psychological Risk in Large Purchase --- p.57 / Overall Psychological Risk --- p.57 / Perceived Financial Risk --- p.58 / Definition --- p.58 / Financial Risk in Small Purchase --- p.59 / Financial Risk in Large Purchase --- p.60 / Overall Financial Risk --- p.60 / Perceived Risk of Time Loss Risk --- p.61 / Definition --- p.61 / Risk of Time Loss in Small Purchase --- p.62 / Risk of Time Loss in Large Purchase --- p.62 / Overall Risk of Time Loss --- p.63 / Testing of Hypothesis One --- p.64 / Testing of Hypothesis Two --- p.66 / Comparison of User and Non-user --- p.67 / Testing of Hypothesis Three --- p.69 / Test on EFTPOS Knowledge --- p.69 / Testing of Hypothesis Four --- p.72 / Chapter Summary --- p.73 / Chapter V --- SUMMARY AND CONCLUSION --- p.74 / Summary of Key Findings --- p.74 / Implications and Discussion --- p.76 / The Case of Super Ease Card --- p.78 / Limitation of Study --- p.79 / Contribution of Study --- p.79 / Suggestions for Further Study --- p.80 / Concluding Summary --- p.80 / APPENDIX --- p.82 / Sample of Questionnaire --- p.82 / Lists of Perceived Risk Equation --- p.98 / BIBLIOGRAPHY --- p.99
| Identifer | oai:union.ndltd.org:cuhk.edu.hk/oai:cuhk-dr:cuhk_318706 |
| Date | January 1991 |
| Contributors | Ng, Tze-fung., Chinese University of Hong Kong Graduate School. Division of Business Administration. |
| Publisher | Chinese University of Hong Kong |
| Source Sets | The Chinese University of Hong Kong |
| Language | English |
| Detected Language | English |
| Type | Text, bibliography |
| Format | print, ix, 103 leaves : ill. ; 30 cm. |
| Coverage | China, Hong Kong, China, Hong Kong |
| Rights | Use of this resource is governed by the terms and conditions of the Creative Commons “Attribution-NonCommercial-NoDerivatives 4.0 International” License (http://creativecommons.org/licenses/by-nc-nd/4.0/) |
Page generated in 0.002 seconds