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A framework for organisational adoption of blockchain technology in the financial services sector

The financial services sector is riddled with efficiency challenges and high costs resulting from the use of legacy financial systems. A solution for these challenges exists in the form of blockchain technology. However, adoption of blockchain in the financial services sector remains a challenge for several reasons. Key to this is the fact that the technology is still new, and there is a lack of clear information on how management of financial institutions can configure their organisations to prepare them for the adoption of the new technology. By investigating the technological aspects of blockchain technology; the organisational preparedness for adoption; and the environmental dynamics of financial services; this paper presents a framework for organisational adoption of blockchain technology. This framework will assist organisations to first reconfigure themselves to prepare for technological adoption; and second, align themselves to the requirements of adoption of blockchain technology. Through in-depth, semi-structured interviews with experts in the global financial services sector, it was found that there is a methodological approach to the adoption of blockchain technology. Blockchain advocates within organisations will be able to conduct an internal introspection into efficiency challenges they face, learn about blockchain technology, build a business case for adoption, reconfigure the organisation, align the organisation, and adopt blockchain to accord the organisation the necessary efficiencies. / Mini Dissertation (MBA)--University of Pretoria, 2021. / Gordon Institute of Business Science (GIBS) / MBA / Unrestricted

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:up/oai:repository.up.ac.za:2263/81688
Date January 2021
CreatorsMononga, Omphile
ContributorsPenfold, Craig, ichelp@gibs.co.za
PublisherUniversity of Pretoria
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeMini Dissertation
Rights© 2019 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.

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