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A Cross-cultural Study on Brand Experience

When globalization as accelerated, consumers worldwide can make their own
decisions from a large number of brands, either foreign or domestic. This circumstance
evokes the question of whether consumers from different nations would have different
perceptions of brand experience. The answer can help marketers when determining if
they should apply same brand strategies across nations. Thus, as brands in a multinational
competitive market, marketers should first position their brands in those
markets and clarify the cultural characteristics that would cause impacts to the brand.
This study examines the discrepancies caused by cultural differences on consumers¡¦
brand experience, which contains sensory, affective, behavioral, and intellectual factors.
Using responses from 180 Taiwan and 179 French consumers, this study found
consumers within cultures low on power distance, collectivistic, and low uncertainty
avoidance have more intensive relationship with brand experience. This research
provides global brand management an insight to optimize brand positioning and
improving brand experience across cultures.

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0705111-163332
Date05 July 2011
CreatorsChu, Ching
ContributorsMin-Hsin Huang, Shih-Chieh Hsu, Chun-Tuan Chang
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageEnglish
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0705111-163332
Rightsnot_available, Copyright information available at source archive

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