Paper covers educational training of social services workers who are supposed to have achieved the prescribed qualifications in compliance with the above-mentioned act, or who are supposed to achieve the respective qualifications by means of the so-called qualifications course for workres engaged in social services. Assisting professions are characterized , in particular, by the fact that persons engaged in them are exposed to a more intense contact with people than other professions are. Performance of such professions is associated with great commitment and responsibility. Therefore, workers engaged in social services are exposed to risk of burnout syndrome development to a higher extent than people working in other professions. This syndrome is experienced most frequently as a feeling of mental, physical and emotional exhaustion and not only does it result in deterioration of the quality of services provided, it has very adverse consequences for a social services worker affected by burnout syndrome as well. The work resulted in finding that no improvement of the Burnout Syndrome Manifestation Inventory score was found and that no influence on attitudes to burnout syndrome on the part of most workers engaged in social services after completion of the qualification course was observable. The workers themselves feel that there is no link between the qualification course and the quality of services provided by them.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:51856 |
| Date | January 2009 |
| Creators | MEDLÍNOVÁ, Eva |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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