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AN EXPERIMENTAL STUDY OF THE EFFECTS OF IMPLEMENTATION OF A MANAGEMENT CONTROL SYSTEM ON REHABILITATION COUNSELOR JOB SATISFACTION AND ALIENATION FROM WORK

Thirty-one Georgia Division of Vocational Rehabilitation counselors and their supervisors were trained regarding application of management control system (MCS) standards. One year later case documentation accuracy was significantly better among the trained counselors while levels of reported job satisfaction and work alienation did not appear to be affected by MCS implementation. Results were stable in a follow-up 5 years after initial implementation. Results also indicated that a positive association of work alienation with case documentation accuracy was diminished by MCS training and implementation. A strong negative correlation between job satisfaction and work alienation was found in both follow-up surveys. / Source: Dissertation Abstracts International, Volume: 45-11, Section: A, page: 3406. / Thesis (Ph.D.)--The Florida State University, 1984.

Identiferoai:union.ndltd.org:fsu.edu/oai:fsu.digital.flvc.org:fsu_75441
ContributorsPATRICK, ADELE., Florida State University
Source SetsFlorida State University
Detected LanguageEnglish
TypeText
Format130 p.
RightsOn campus use only.
RelationDissertation Abstracts International

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