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Contextual quality, performance management practice and member outcomes favourability : evidence from a study of South African and Ugandan organisations

Includes abstract. / Includes bibliographical references (p. 378-401). / Available literature on literacy for development concentrates on the role of various literacy forms at individual and community levels despite organisations constituting major units in any national development effort. At organisational level, due to the recency of organisational learning theory, there is no comprehensive model of how people, organisations and nations can become performance literate. This study investigated the effect of contextual quality on performance management practice and member outcomes favourability and developed models for the creation of performance literate organisations and nations.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uct/oai:localhost:11427/11351
Date January 2010
CreatorsMagoola, Isaac Wanzige
ContributorsHorwitz, Frank
PublisherUniversity of Cape Town, Faculty of Commerce, School of Management Studies
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeDoctoral Thesis, Doctoral, PhD
Formatapplication/pdf

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