Participation of users in the information systems development (ISD) process has been widely advocated by both academicians and practitioners. Most researchers utilize user participation as a behavioral construct when studying various ISD outcomes. However, both the ISD literature and the Participative Decision-Making (PDM) literature imply the insufficiency of the behavioral approach to participation, especially when studying productivity-related ISD outcomes. This research adopts an efficacy approach to participation, and proposes knowledge participation as a new construct to assess the effectiveness of participative activities performed by users in an ISD process. The construct of knowledge participation is studied to ascertain whether it has more predicative power than user participation when predicting productivity-related ISD outcomes. In addition, team cognition, specified here by its two elements shared awareness of expertise location and shared task understanding, are proposed as a mediating mechanism that transforms the effect of knowledge participation on ISD productivity outcomes such as team performance and system quality. Some ISD environmental factors, such as business context complexity, system complexity, management support, and project size are studied as control variables. An experimental study and a field study are designed to test the proposed research model.
| Identifer | oai:union.ndltd.org:PITT/oai:PITTETD:etd-07102006-185020 |
| Date | 08 September 2006 |
| Creators | He, Jun |
| Contributors | William R. King, Brian S. Butler, Laurie J. Kirsch, Michael B. Spring, Peter H. Gray |
| Publisher | University of Pittsburgh |
| Source Sets | University of Pittsburgh |
| Language | English |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.library.pitt.edu/ETD/available/etd-07102006-185020/ |
| Rights | unrestricted, I hereby certify that, if appropriate, I have obtained and attached hereto a written permission statement from the owner(s) of each third party copyrighted matter to be included in my thesis, dissertation, or project report, allowing distribution as specified below. I certify that the version I submitted is the same as that approved by my advisory committee. I hereby grant to University of Pittsburgh or its agents the non-exclusive license to archive and make accessible, under the conditions specified below, my thesis, dissertation, or project report in whole or in part in all forms of media, now or hereafter known. I retain all other ownership rights to the copyright of the thesis, dissertation or project report. I also retain the right to use in future works (such as articles or books) all or part of this thesis, dissertation, or project report. |
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