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An ICT framework for accessing government support and services : a case of women-owned small, medium and micro enterprises in Rwanda.

M. Tech. Business Information Systems / In the last decade, Small Medium and Micro Enterprises (SMMEs), and Women-owned SMMEs in particular, have significantly increased in many parts of the world. The growing contribution of SMMEs towards the Gross Domestic Product (GDP), job creation, poverty reduction, social and economic development, can no longer be ignored. In recognition of the significance of SMMEs, many countries in the world have created special mechanisms to enhance and facilitate the creation and growth of SMMEs. Lately, the main support services offered to small enterprises include both business development services and financial services by using the cutting edge of Information Communication Technologies (ICT). However, a review of various writings has revealed that despite efforts by numerous governments to establish a support structure for SMMEs, their efforts have not been very rewarding. SMMEs still complain about the lack of access to government support and services. Issues of accessibility were worsened as female business owners face different challenges than their male counterparts. A review of those challenges was conducted in the context of Rwanda. By using a multiple case study design and an interview method for the collection of data, the study identified the support and services provided by the government and the challenges that women-owned SMMEs encountered in their attempts to access them.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:tut/oai:encore.tut.ac.za:d1001582
Date January 2014
CreatorsKaneza, Emelyne.
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeText
FormatPDF

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