M.B.A. / Outsourcing is fast becoming a fixture in the organizational models of the 21st century. At first confined to nonstrategic business activities such as cleaning, security or legal services, outsourcing now encompasses functions that are closer to the core. As suppliers become more tightly integrated into the fabric of a company's basic business operations, the risks attending these failures escalate. In fact, as Booz Allen Hamilton (2001) state, the very viability ofthe company can be threatened. To many companies, logistics outsourcing has become an attractive option in order to take advantage of various opportunities, and to focus on the core activities of the company. It is perceived that South African businesses are adopting the same principles that many European countries, the United States of America and other mainly first world countries have, in embarking on outsourcing. The purpose of this dissertation therefore is to determine the status of outsourcing in South Africa. This research gives insight into the reasons why some companies have embarked on outsourcing. The research also attempts to present a theoretical framework for the outsourcing of logistics as a guideline. Another feature of this research is the identification of the criteria that companies apply in the selection of an outsource service provider. The methodology employed in this research was empirical research, which entailed a qualitative study. A process of non-probability sampling was applied. Questionnaires were distributed to the decision makers in industry with the focus on senior managers in order to obtain the data required for the analysis and interpretation. A thorough review of applicable literature was also undertaken...
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uj/uj:8056 |
| Date | 05 February 2014 |
| Creators | Hoolasi, Sanjay |
| Source Sets | South African National ETD Portal |
| Detected Language | English |
| Type | Thesis |
| Rights | University of Johannesburg |
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