Motivated by IT evaluation problems identified in a large public sector organization, we propose how
evaluation requirements can be supported by a framework combining different models and methods
from IS evaluation theory. The article extends the content, context, process (CCP) perspectives of
organizational change with operations research techniques and demonstrates the approach in practice
for an Enterprise Resource Planning evaluation.
| Identifer | oai:union.ndltd.org:VIENNA/oai:epub.wu-wien.ac.at:3917 |
| Date | January 2013 |
| Creators | Bernroider, Edward, Koch, Stefan, Stix, Volker |
| Publisher | Taylor and Francis |
| Source Sets | Wirtschaftsuniversität Wien |
| Language | English |
| Detected Language | English |
| Type | Article, PeerReviewed |
| Format | application/pdf |
| Relation | http://dx.doi.org/10.1080/10580530.2013.739896, http://www.tandfonline.com/, http://epub.wu.ac.at/3917/ |
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