Thesis (MTech. degree in Business Information Systems.)--Tshwane University of Technology, 2011. / This dissertation argues that the use of mobile phones can offer opportunities for local governments and municipalities to effectively render services to citizens in ways that traditional mechanisms, such as vending points, cannot achieve. The empirical evidence has shown that mobile phones could be ideal for improving accessibility of prepaid electricity voucher services notably to consumers in the rural areas. The study utilized a case study using the Thulamela and Makhado municipalities. Informed by the case study, a model for improved accessibility of electricity prepaid vouchers was conceptualized.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:tut/oai:encore.tut.ac.za:d1000323 |
| Date | January 2011 |
| Creators | Nemakonde, Azwifarwi. |
| Contributors | Kekwaletswe, Ray M. |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis |
| Format | |
| Rights | ©2011 Tshwane University of Technology |
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