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The Reflection on Street-Level Bureaucrats of Local District Administration¡¦s Enforcements from Social Assistance Program: a Case Study as Chijin District in Kaohsiung City.

Following the principle as caring PID (People In Need) actively, respecting the needs of PID and assisting PID who are elders, orphans and low income households with self-sufficiency, Social Assistance Program aims to ensure that their living standards are above the poverty line. However, officers (Li-clerks) and undertakers of social assistance section are indispensable to applications for social assistance because, in most cases, these public servants must be active to assist PID. The purpose of this study is to analyze how officers and undertakers of social assistance program perceive the Public Assistance Act and related social assistance laws and how they use discretionary behaviors on social assistance when facing applicants for low income households and encountering the problems which arise from the process of enforcements of social assistance policy. This study also intends to analyze how applicants for social assistance perceive the qualification check and whether or not the social assistance programs function effectively under the regulations of social assistance qualification system. Besides, this study chooses Chijin District in Kaohsiung city, where people receive relatively scarcer resources, to be the object of study and does in-depth interviews with officers, undertakers of social assistance programs and applicants for the qualification of low income households. Findings and suggestions come last.
The main findings of this study are as follows,
1.The functional roles that officers and undertakers of social assistance section are supposed to do should be established.
2.Due to the qualification check under paper review, the assistance programs are unpractical.
3.The structure of administrative bureaucracy limits the access to social assistance services.
4.The regulations cannot regulate a changing society; the resilient discretional behavior can complement the ineffectiveness of regulations instead.
5.The social assistance resources from civil society could instantly assist PID, which could relieve the ineffectiveness of the qualification review system.
6.Assistances with subsidy in cash ignore the needs of each case.
The following is the suggestions of this study,
1.Creating incentives as many as possible for PID being independent will help PID away from poverty.
2.The integration of governmental resources for social assistance and civil social assistance is important.
3.The regulation of social assistance should leave some spaces for appropriate discretion behaviors.

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0824110-121110
Date24 August 2010
CreatorsChen, Jui-Yung
ContributorsDa-chi Liao, Chyi-Lu Jang, Yu-Kang Lee
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageCholon
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0824110-121110
Rightsnot_available, Copyright information available at source archive

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